How To Configure Your Departmental Email Account

    This applies to those users who have been authorized to access their own departmental mailbox. If you need to apply for this access, please seek approval from your department head (Dean, Director, etc) then forward the approval email to itsupport@gtiit.edu.cn.

    Adding a shared or role email account to Outlook

    There are several different ways to add additional mailboxes to your Outlook account –the recommended method for this is listed below.
    1. Open Outlook and go to File >> Account Settings and choose Account Settings from the list. Select your primary account and click Change.


    2. Click on More Settings, select the Advanced tab, and then press the Add button and enter the address of the mailbox that you have permission to open, and click Apply >> OK. 


    3. Click OK on the dialogue box, then Next and Finish or click Apply and follow the process again to add another shared mailbox.

    4. Microsoft Outlook will now connect to the generic email account; The added mailbox will show up on the folder list of Outlook. Please note Outlook takes time to synchronize the email account after it is added.


    5. For more information regarding how to use a shared or role mailbox in Outlook, please check this instruction.

    Open your department account in Webmail

    1. Open the web email page via https://outlook.office365.com, on the upper right corner of the page, click your name, and then click Open another mailbox


    2. Input your department email account, and click Open.


    3. Your department account will be opened on another page, from there you can send and receive emails from the department account.

    Adding your Technion email account

    Microsoft Outlook allows you to have multiple email accounts in different organizations. You can configure Outlook to access your Technion email account after the above configurations if you have an email account from the Technion.
    1. Open Outlook and go to File, then Account Settings and choose Account Settings from the list. Click New… to add a new email account.
    2. Type in your Technion account information, and then click Next/Connect.


    3. Outlook will then attempt to connect to the email server – this process may take a few minutes, so please be patient. During this step, you will see the following window with a moving bar


    4. After a few minutes, you will see the window below, indicating that the profile has been successfully configured – Click the Finish button as highlighted below.


    5. If you see an error message instead of the above, please contact IT staff for support. If everything works fine, you will then be asked to click OK to restart Outlook. 


    6. Outlook will automatically configure the new settings (which may take a few seconds), you will then see the main Outlook Window appear with your GTIIT email and Technion email.


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    Departmental Email Account Outlook Departmentalal Email
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