Issue:
Instructions on how to perform a clean uninstall of Autodesk products on Windows.Environment:
WindowsCauses:
A clean uninstall may be necessary if:
- You’re trying to upgrade to a new version and keep getting errors.
- You tried to install a product for the first time and installation stopped midway.
- You thought you installed it successfully, but the product won’t start.
Solution:
- Search "Uninstall Tool" on the Windows Start button.
- Open it and select all the Autodesk software to remove them.
Note. The Uninstall Tool is only available for Autodesk software that is not using the new Installation Experience. If the tool is not available on your system, skip to Step 3.
- Click Start > type appwiz.cpl > press ENTER. The Control Panel opens. Uninstall all Autodesk software.
- Run Microsoft Program Install and Uninstall Troubleshooter to check and remove any residual Autodesk software on the system.
- Click Start > type %temp% > press ENTER. The Temp folder opens. Remove all folders and files, and skip any in use.
- Remove the 3 files starting with adsk in C:\ProgramData\FLEXnet (Note. One of the 3 files is hidden).
- Remove the folders below:
- C:\Program Files\Autodesk
- C:\Program Files\Common Files\Autodesk Shared
- C:\Program Files (x86)\Autodesk
- C:\Program Files (x86)\Common Files\Autodesk Shared
- C:\ProgramData\Autodesk (Note: This folder might be hidden)
- %localappdata%\Autodesk (Note: This folder might be hidden)
- %appdata%\Autodesk (Note: This folder might be hidden)
- Open Windows Registry Editor (REGEDIT) and remove the following:
- Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk
- Computer\HKEY_CURRENT_USER\SOFTWARE\Autodesk