When you receive an email from the IT department regarding resetting your GTIIT/Technion account, please follow these steps to set a new password:
- Use a different web browser where your GTIIT or Technion credentials are not saved. If your default browser has already stored these credentials, switching to a new browser is crucial to avoid being redirected back to the GTIIT or Technion login page.
- Alternatively, you can use a Private/Incognito Window to prevent saved credentials from interfering with the process.
- Open a New Incognito Window in Chrome, by clicking the three dots on top-right corner (Ctrl+Shit+N)
If you use Firefox, it's called New private window (Ctrl+Shift+P)
If you use Microsoft Edge, it's New InPrivate Window (Ctrl+Shit+N)
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Access your GTIIT/Technion mailbox via https://outlook.office365.com, input your account username@gtiit.edu.cn or username@technion.ac.il and the temporary password provided via email. It prompts. More information is required if you entered the correct password; click Next.
- You can use your smartphone to receive SMS code for verification, select I want to set up a different method
- Select Phone
- Select China (+86) and enter your phone number, click Next to receive and enter the verification code. This way we set up a secure verification method to protect our account. If you didn't receive the message, it's probably going into Junk message, get it there and unblock this sender.
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Enter the 6-digit verification code sent to your phone, click Next
- Click Next when you see following page
- Technion would ask for App password which is mainly used with other Technion app (not often used on GTIIT side). Create a name then click Next, save the App password somewhere just in case it might be needed in future.
- Phone number has been set up okay, click Done
- You will be redirected to update your password, type the temporary password as the old password, and create your new password then Sign in
- Please note: your password must be at least 10 characters long and must consist of at least 3 of the following groups• Capital English letters;• Lower case English letters;• Numbers;• Special charactersCharacters allowed: A - Z a - z 0 - 9 @ # 0 ^ & * - _ ! + = [ ] { } | : ' , . ? / ` ~ "( ) ; < >Characters not allowed: Unicode characters, including non-English letters.Password restrictions: A minimum of 10 characters and a maximum of 256 characters. Requires three out of four of the above allowed characters categories: Lowercase letters. Uppercase letters. Digits. Symbols.Password change history: The last password cannot be used again when the user changes a password.*Passwords may not contain: a word from the dictionary; sequential digits (e.g. 789); your given name; your surname.
- The procedure is completed. It takes up to one hour for the new password to by in sync across all Technion business sytems.
- If you need to add more verification methods for your Technion account. check it out at: GTIIT/Technion Account Update Verification Methods
- For information security purposes, user passwords are valid for one year only. Please note that without an up-to-date password, you will not be able to connect to and use the Technion online services, including your Technion e-mail.
- Finally, after updating your password as explained below, be sure to update your credentials in any applications - on any devices - which are set to automatically connect to the Technion services (mainly, e-mail applications and the Technion mobile application).
- Consecutive attemps to log into your account using an incorrect password will result in the temporary blocking of your account.